Privacy Policy - MIDA | Malaysian Investment Development Authority
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Privacy Policy

>Privacy Policy
Privacy Policy

This portion explains our privacy policy which includes the use and protection of any information submitted by visitors.

Malaysian Investment Development Authority (MIDA) respects the privacy of our users. This Privacy Policy explains how we collect , use, disclose and safeguard your information when you visit our website including any other media form, media channel, mobile website or mobile application related or connected there to.


Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access this website.


We reserve the right to make changes to this Privacy Statement at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each such change and modification. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of this website after the date such revised Privacy Policy is posted.


MIDA provides this website and is the controller of your Personal Data. Our data protection officer may be contacted at the following email address: [email protected]


1. General

When you visit our website or use our services we may collect information that is related to you as an identified or identifiable natural person (“Personal Data“). Examples for Personal Data are:

– IP Address

– E-Mail Address (Registered with us)


To safeguard your Personal Data, all electronic storage and transmission of Personal Data is secured with appropriate security technologies.


This site may contain links to non-Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.


Please contact MIDA at [email protected]:

(a) for any enquires or feedback on our data protection policies and procedures;

(b) if you require more information on or access to the data which you have earlier provided to us.

2. Personal Data We Process


2.1 Our Website

When you are visiting our website, your browser provides us with data that is necessary to display the website. This data includes your: IP address; date and time of browser request; GMT difference; exact page visited; HTTP status code; amount of transferred data; referrer URL; browser type, version and language; operating system and interface; screen resolution; language settings. We have legitimate interests in processing this data in order to guarantee the stability and safety of our website. We might also use cookies for this purpose (for details see below).


2.2 Contact Us/Provide Feedback

We may obtain your Personal Data when you contact us or provide feedback. We will process your name, e-mail-address and any other Personal Data you send us based on our legitimate interests in order to respond to you and to ensure the proper functioning and development of our website.


We may also process Personal Data you had previously supplied us or other Government agencies to speed up relevant transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data. We will retain your Personal Data only as legally allowed and necessary for the effective delivery of public services to you.


2.3 Procurement (e-Supplier Portal)

You may also contact us and provide us with your Personal Data, such as your name, address and e-mail address, when you are interested in our procurement opportunities. In this case, the processing of your Personal Data will be necessary for the performance of a contract with you if any.


2.4 Careers (e-Recruitment Portal)

We may process your Personal Data if you apply for a job or an internship via our e-Recruitment Portal or if you update your details for your application in your job account. The processing of your Personal Data: name, e-mail-address and contact number) will be necessary for us to evaluate your application and to perform any eventual contract with you.


2.5 Social Media

If you choose to follow us at social networks or public forum accounts (such as Twitter, Facebook, Instagram or Youtube) you may provide us or allow your social network to provide us with information from your social network or public forum accounts. This data may include your public profile information, e-mail address and friends list on such public forums and/or social networks. For further information as to how and for what purpose the social network provider processes your Personal Data, please see their privacy policies.


2.6 Email Consent Forms

If you have filled in our online forms, you have opted in to send us Personal Data (such as name, e-mail address, company name, country, job level and industry). We will process this data for the purpose of sending relevant news and updates to you.

3. Recipients


Other Government Agencies

Personal Data may be transferred to relevant government agencies for processing, if an application is submitted as described in Form and Guideline section.

4. Storage Duration

The Personal Data we collect is stored so long as the data is still required for the purposes mentioned in Section 2.

5. Your Rights

Regarding the processing of your Personal Data you have the following rights:

– the right to require (i) information whether your Personal Data is retained and (ii) access to and/or (iii) duplicates of the Personal Data retained free of charge;

– the right to request proper rectification and, if compatible with the purpose of processing, completion of your Personal Data;

– in justified cases the right to request removal of your Personal Data or restriction of processing;

– where processing of your Personal Data is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the Personal Data you have provided in a structured, commonly used and machine-readable format or to have your Personal Data transmitted directly to another company, where technically feasible (data portability);

– where the processing of your Personal Data is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question;

– the right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you and

– the right to take legal actions in relation to any breach of your rights regarding the processing of the Personal Data, as well as to lodge complaints before the competent data protection regulators.


To exercise these rights please send us an e-mail at the following email address: [email protected].


As far as we process your Personal Data on the basis of our legitimate interests, you may object to processing at any time. You may find the detailed description of our processing activities and the legal basis in the section above. If you object, we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing or the data is necessary for the establishment, exercise or defence of legal claims. Please note that the processing of your Personal Data may involve marketing activities as described above. If you do not want that we process your Personal Information for direct marketing activities, you can object free of charge at any time via e-mail at: [email protected].

6. Cookie Usage

We use cookies across our website to enhance your user experience. You may remove or reject cookies, but please note that such action could affect the availability and functionality of our website.

7. Contact

Questions, comments and requests regarding this Privacy Statement are welcomed and can be addressed to [email protected].