Local logistics player reaching for the top - MIDA | Malaysian Investment Development Authority
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Local logistics player reaching for the top

Local logistics player reaching for the top

17 Feb 2022

Established in 2007, local freight forwarder Transcargo Worldwide (M) Sdn Bhd established itself as an integrated logistics company.

With more than a decade worth of service, its well-defined expertise now spans across airfreight, sea freight, customs brokerage, warehousing, inland and cross border transportation, e-commerce logistics and value added services.

Besides that, the company is equipped with all the accredited licences and facilities, the company is touted to be fundamentally strong and available to operate as an integrated logistics company.

Transcargo also has an in-house customs brokerage licence which enables it to execute customs clearance at all major gateways in Malaysia.

This includes Kuala Lumpur International Airport (KLIA), Port Klang, Penang Airport, Butterworth Port, Port of Pasir Gudang, Port of Tanjung Pelepas, inland border Tanjung Puteri, Tanjung Kupang and Bukit Kayu Hitam.

Moreover, Transcargo is also an accredited cargo agent of International Air Transport Association (IATA) and International Federation of Freight Forwarder Association (FIATA).

This enables the company to directly procure cargo space from the airlines and shipping liners, and secure long-term and short-term cargo space contracts to offer stable services to customers.

With an established and extensive global network of partners with presence in every country in the world, Transcargo is able to provide high-quality and efficient logistics services globally.

Marking milestones with excellence

After almost a decade in the industry, Transcargo was appointed by Alibaba in 2017 as its logistics and customs broker for Digital Free Trade Zone (DFTZ) using eWTP (Electronic World Trade Platform) for B2B export.

The DFTZ was established the same year by Alibaba and the Malaysian Government with the aim to make global trade easier for small and medium enterprises (SMEs).

After obtaining the coveted appointment in its hands, it also caught the attention of the Malaysia Digital Economy Corporation (MDEC).

Now Transcargo is also part of the NESR Seller Adoption Programme: Cross Border eCommerce Initiative Partner under MDEC, which aims to accelerate the adoption of eCommerce amongst Malaysian businesses to contribute towards National eCommerce Strategic Roadmap (NSER) goals.

In conjunction with this initiative, Transcargo has been creating and increasing awareness of Malaysian brands by joining forces with Alibaba and MDEC to provide training, workshops, seminars and webinars to SMEs for export via DFTZ using eWTP.

Thriving in adversity during the pandemic

As the Covid-19 pandemic swept through the world and introduced drastic change amongst the business community, Transcargo set up a Business Continuity Plan (BCP) to counter all issues related to the pandemic ensuring sustainability of business.

Part of its initiatives include assigning most of its staff to work from home to avoid infection, and equipping every staff with all the necessary equipment such as laptop, mobile phone, printer and stationeries.

Furthermore, the company also set-up a Virtual Private Network (VPN) to ensure staff can connect to the company’s server and system anywhere and anytime safely.

By doing so, the company’s business could carry on with minimal disruption and contributed to the key element for the company to continue to achieve substantial growth.

Besides that, Transcargo’s quick action in switching its business focus to personal protective equipment (PPE) and e-commerce shipments during the Covid-19 outbreak saw successful and fruitful results.

The company first exported a substantial volume of PPE shipments to China during Chinese New Year in 2020 coinciding with the first outbreak in China.

Subsequently, the company exported an even bigger volume of PPE shipments to the world in the fight against Covid-19 pandemic and proceeded to receive bookings for e-commerce shipments due to the e-commerce boom.

In line with overwhelming demand on PPE and e-commerce shipments, the company signed a contract with several airlines for charter flights and managed to charter seven flights including loading cargo into passenger cabin since Covid-19 outbreak.

Transcargo believes this to be a new business arising from the pandemic due to innovative and creative strategies in capturing rare business opportunities.

The positive growth experienced by the business strengthened Transcargo’s belief that its business is sustainable and thrives in adversity during the Covid-19 pandemic. The company also aims to continue producing outstanding results.

This led the company to prepare the business for an expansion by purchasing two plots of industrial lands with a combined 11.34 acres (4.58 ha) for warehouse expansion. The company also continues to strive in investing in human capital and technology to ensure sustainability of business.

For more information, visit www.transcargo.com.my or email to [email protected].

Source: The Star