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Customer Service and Investment Information Section

Customer Service and Investment Information Section

Our Functions

  • Management of MIDA Website and CSI Portal.
  • Management of Resource Centre.
  • Management of Business Information Centre.
  • The function of  Customer Service Unit (CSU) are as follows:
    • The first point of contact to answer customers’ questions, provide prompt feedback to ensure customer satisfaction
    • Centre for foreign and local investors to obtain information on investment approvals, facilitation and project implementation advisory services
    • The first level of receiving applications from clients to screen, verify and forward the application to the respective Division


Need any guidance?
Contact us.

Tel : +603-2263 2537
Fax : +603-2274 7957


Let us know how we can help.



Customer Service and Investment Information Section
Level 12, MIDA Sentral
No.5, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur

email: [email protected]

Contact Information

No. Name Position Direct Line Email (
1.Wan Noraini Abdul RahmanHead of Section+603-2267 3630wanor
2.Salasiah HaddunyaSr. Assistant Director+603-2267 6657salasiah
3.Nazlia OthmanSr. Assistant Director+603-2263 2521nazlia
4.Fairuz Aina Zainif MusanifSr. Assistant Director+603-2267 3547fairuzaina
5.Armanyadi Mohd AliasAssistant Director+603-2267 3695armanyadi
6.Zuzilawati Jaido RasidAssistant Director+603-2267 3769zuzilawati
7.Teo Jie KhanAssistant Director+603-2267 3779jkteo
8.Mohd Ehzan Ab HadiAssistant Director+603-2267 2566ehzan
9.Arif Affendi Che HamidAssistant Director+603-2267 6797arifaffendi
10.Nur Ayuni RoshamAssistant Executive+603-2263 2538nurayuni
11.Firdaus MahmoodAssistant Executive+603-2263 2532firdausmahmood
12.Md Shahril Mohamad AmbiaAssistant Executive+603-2267 3721mdshahril
13.Azlan YahyaAssistant Executive+603-2263 2599azlany
14.Suhaini NasirExecutive Assistant/Personal Assistant+603-2263 2452/2537suhaini
15.Mohd Shah Rilrizam ZainonOperation Assistant+603-2263 2572shahrilrizam