Customer Service and Investment Information Section
- Management of MIDA Website and CSI Portal.
- Management of Resource Centre.
- Management of Business Information Centre.
- The function of Customer Service Unit (CSU) are as follows:
- The first point of contact to answer customers’ questions, provide prompt feedback to ensure customer satisfaction
- Centre for foreign and local investors to obtain information on investment approvals, facilitation and project implementation advisory services
- The first level of receiving applications from clients to screen, verify and forward the application to the respective Division