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Movement Control Order Ministry of International Trade and Industry No. 3

Frequently Asked Questions (FAQs) on Movement Control Order Ministry of International Trade and Industry No. 3
A GENERAL QUESTIONS ON APPLICATIONS
What additional sectors are allowed to operate during the period of the
Movement Control Order (MCO)?

Only selected additional economic sectors are allowed to operate during the
Movement Control Order (MCO) period, subject to approval and health & safety
protocols. A list of selected economic sectors is shown in  Appendix 1.


The list is a supplement to the list of essential services issued by the National
Security Council (Majlis Kesematan Negara - MKN) and the list of critical product
manufacturing sectors issued by MITI on 18 March 2020. Please refer to
Appendix 2.

Can companies in the sector not listed in Appendix 1 and Appendix 2 operate
during the MCO period?

No. Only companies in the listed sector are allowed to operate, subject to health
& safety protocols.

Should my company apply for approval if my company is categorized in
Appendix 1?

Yes, Companies can apply through the COVID-19 Intelligent Management
System (CIMS) 2.0 at https://application.miti.gov.my. Click on the link at the front
page of MITI's portal to access the application system effective Monday, 13 April
2020 at 9.00 am.

How long does it take to process the application and how is the approval letter
given to the company?

Processing will take up to five (5) days. If an application is successful, a letter of
approval will be auto-generated by CIMS 2.0. The companies are encouraged to
check the status of their application in the system from time to time. The
company can only start their operations upon approval by MITI.

If I have received MITI approval to operate during the MCO Phase 1 & 2, do I
need to re-apply?

The new CIMS 2.0 will auto-generate approval letters with a QR code that will
facilitate the movement of workers and operations. Therefore, all companies with
prior approval from MITI are encouraged to re-apply in CIMS 2.0.

If I have obtained MITI's approval to operate during the MCO Phase 1 & 2, but
would like to increase the workforce capacity, can I re-apply?

Yes, all companies that have received prior approval from MITI are required to
re-apply for additional capacity in CIMS 2.0.

If my application for operation during the MCO Phase 1 & 2 was rejected, can I
re-apply?

Yes.

If I have been approved by the Ministry of Health / Ministry of Agriculture and
Food Industries / Ministry of Domestic Trade and Consumer Affairs /
Ministry of Primary Industries and Commodities / Ministry of Housing and
Local Government / Local Authority to operate during MCO period, do I
need to reapply?

Yes.

How do I check the status of my application?

Please log into CIMS 2.0 at https://application.miti.gov.my. to check the status of
your application. Due to practical difficulties, calls on status of applications will
not be entertained.

If my application is rejected, can I appeal?

Yes, the appeal can be made in CIMS 2.0 at https://application.miti.gov.my.

Besides online submission, can I submit my application via e-mail or other
alternative ways?
No.
For a company with multiple businesses and sites, do we apply separately?
No. Companies can provide up to 10 different addresses in one application.
Who should be submitting the application? Managing Director or Director or
the Project Director / Project Manager for each site or anyone authorized by
the Company?
Any authorized representative of the company.
Do I submit my list of suppliers and other sensitive information to MITI or the
Associations?
These list of suppliers and other sensitive information must ONLY be submitted
to MITI via CIMS 2.0.
B BUSINESS OPERATIONS
Once approval is received, can the company immediately commence
operations?

Yes, companies can commence operations subject to the conditions in the
approval letter.

If my business premises are in the red zone area, can my company be
considered for approval to operate?

The business premises located in the red zone area are subject to the
regulations of the National Security Council (MKN) and the related local authority
(PBT).

Can I operate with 100% manpower?

The company is only allowed to operate based on the operating capacity
approved by MITI.

Can I operate full-time?

The company must get the approval from MITI to operate full-time. The hours of
operation are subject to the regulations of the National Security Council (MKN),
State Government and local authorities (PBT).

What health and safety protocols should be adopted by companies that are
allowed to operate during the MCO?

The health and safety protocols contained in the SOPs are available on CIMS
2.0. Companies are required to read and agree to these SOPs before they can
register in CIMS 2.0.

My company is not listed in Appendix 1. However, I supply products /
services (such as raw materials, logistics services) to companies that are
allowed to operate. Can I be allowed to operate?

Please apply through CIMS 2.0 at https://application.miti.gov.my. The company
can only operate upon approval by MITI.

If my company is categorised in Appendix 1, can my company get services
from non-categorical product / service providers (such as machine
maintenance, spare parts)?

Yes, subject to health and safety protocols. The product / service providers need
to apply to MITI for approval (please refer to question no. 3 for application
information).

If I have been approved to put manufacturing equipment on standby mode
(warm idle) but am categorised in Appendix 1, can I operate normally
during the MCO period?

No. Companies must apply and update their information online through CIMS
2.0 at https://application.miti.gov.my. Please refer to question no. 3 for
application information.

If a company approved to operate during the MCO period is found to have
violated operating conditions, will it be subjected to fines / penalties other
than withdrawal of approval?

Yes, it is a criminal offense under Regulation 7 of the Prevention and Control of
Infectious Diseases (Measures Within the Local Area of Infection) 2020, which is
punishable by a fine not exceeding RM1,000 or imprisonment not exceeding 6
months or both.


The company could also face legal action, subject to the relevant laws,
regulations and by-laws related to the nature of business.

Can companies fulfill all existing and accept new orders for exports to
customers outside of Malaysia?

Companies that have obtained approval to operate from MITI would be allowed
to fulfill orders for both domestic and export markets.

In case of premise and factory sanitizing, can the company employ
professional 3rd party service providers?
Yes.
Do the company's key service providers, including suppliers, in-house
contractors, transporters etc., have to apply for approval separately?

If these service providers are third party vendors, they are required to apply
individually to MITI. However, in-house service providers need not apply.
C HUMAN RESOURCE
I have an approval letter. However, I am not allowed to operate by the
enforcement authorities. My employees are also not allowed to travel to
work as they have been stopped by the authorities. What do I do?

The list of approved companies and their workforce will be submitted to the MKN,
the Ministry of Home Affairs (KDN) and the Royal Malaysian Police (PDRM) in
coordinating enforcement operations. If an approved company or employee is
detained/not allowed to operate by the authority, they must present the approval
letter to facilitate checking of the approval in the system.

If we take all the prescribed and necessary precautions (such as social
distancing, mask wearing, hand sanitizer use, temperature monitoring,
staggered meal times, etc.), can companies be allowed to operate with
more manpower in the extended MCO instead of the limit set earlier for the
first and second phase of the MCO?

Companies are only allowed to operate based on the operating capacity
approved by MITI.

If a worker listed on the current exemption list is on leave (medical or annual
or urgent leave), can he be replaced with another worker without further
notification to MITI?

He can only be replaced by another worker who was listed in the application
submitted to MITI.

Can companies increase the percentage (%) of headcount first while waiting
for approval?

No.

For companies with centralised services (sitting under a head office entity
but providing shared service support to our manufacturing entities), can a
few key staff (IT, HR, Finance) come back to the shared service office to
continue with the central services?

They can come back to the shared service office ONLY IF they have been
included in the list of workers submitted to MITI.

D INDUSTRY-SPECIFIC TOPICS
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LOGISTICS AND MOVEMENT

If deliveries to domestic customers are allowed, will it be for 24 hours
operation for trucking on the road?

Operation hours are subject to the rules stipulated by the Ministry of Transport.

Are logistic companies allowed to operate?

Yes, subject to approval by MITI. Please apply via CIMS 2.0 at
https://application.miti.gov.my.

We are allowed to operate. However, the factory of our supplier is not
allowed to operate. Can we send our lorry to our supplier's warehouse to
collect materials that we need to continue our production?

Yes, provided your lorry brings along a copy of your approval letter to the
supplier's warehouse. This will facilitate your lorry's movement.

What document will the service supplier need to produce when they need to
travel far, across town or state when they go to work? Will they be
required to produce their permit/ company's permit/ PO to the enforcement
authorities?

A company that is allowed to operate should share a copy of the letter with its
employees. In order to facilitate their travel to and from work, employees are
encouraged to carry with them, a copy of the approval letter, as well as
identification documents such as company ID.

We have approval to operate in Rawang. So, does our customer in Kota
Bahru. Can our company lorry transport our chemicals over 450 km to
deliver our chemicals to the customer?

Yes, provided your lorry brings along a copy of your approval letter during the
journey. This will also facilitate your lorry's movement. However, interstate travel
is subject to the security and health protocols as determined by MKN, PDRM and
Ministry of Health.


RESEARH & DEVELOPMENT

Does R&D apply to commercial laboratories only or also include in-house
R&D?

It applies to both commercial and in-house laboratories.

My company undertakes R&D activities that fall outside the scope of the new
sectors approved. Can I apply to increase my workforce so that my R&D
activities can continue?

Companies are only allowed to undertake R&D activities within the approved
sectors. However, they are required to apply online through CIMS 2.0 at
https://application.miti.gov.my.


CONSTRUCTION & BUILDING MATERIALS

If my company is undertaking several construction projects or construction
related services, do I have to apply for each of these projects?

Company needs to apply individually for each project.

Do contractors who undertake works to complete building construction,
premises renovation, machine installation need to apply?

Yes. Applications must be made by individual companies via CIMS 2.0 at
https://application.miti.gov.my.

Is this application for main contractors only? Do subcontractors only apply
after main contractors receive their approval?

Yes, subcontractors are required to submit their applications after the main
contractors have received their approval. Applications must be made by
individual companies via CIMS 2.0 at https://application.miti.gov.my.

How about commercial & residential projects? Are these considered as
essential services?

Please refer to Appendix 1 for the list of approved criteria for the construction
sector.

Can the site resume work if workers are staying at the workers' camp next to
the project site?

Companies must apply to operate via CIMS 2.0 at
https://application.miti.gov.my..

What are considered as "perkhidmatan berkaitan pembinaan" or
construction related services? Are all supporting industries included?
What about quarries and asphalt (premix) plants? What about lorry
transport?

Construction-related services refer to those service suppliers within the supply
chain of a specific construction project. Companies within this supply chain are
required to apply via CIMS 2.0 at https://application.miti.gov.my in order to obtain
individual approvals to operate.


RUBBER PRODUCTS & RUBBER GLOVES

How shall Rubber Glove manufacturers produce at full capacity while
suppliers are limited to 50%?

If the suppliers wish to increase their capacity beyond 50%, they are required to
apply via CIMS 2.0 at https://application.miti.gov.my.

We need all raw materials and spare parts from our suppliers. How do we get
these urgent items if they (suppliers) are not allowed to operate?

Please apply via CIMS 2.0 at https://application.miti.gov.my.

If we are indirectly supplying raw materials or component for those listed in
Appendix 1 (e.g., hydraulic hoses for the machine and equipment factory),
are we allowed to apply?

Please apply via CIMS 2.0 at https://application.miti.gov.my.

We supply raw materials for the components (e.g., such as chemicals
suppliers and compounders for the production of tyres or retread tyres).
Are we allowed to apply?

Please apply via CIMS 2.0 at https://application.miti.gov.my.


OIL & GAS

Please confirm that "Perkhidmatan Minyak dan Gas" will cover all services
in the Oil and Gas Sector. Will there be a blanket approval for all OGSE (Oil
& Gas Services and Equipment) companies?

The oil and gas sector will cover associated services. Oil and gas sector is listed
as an essential service and allowed to operate. There is no blanket approval for
the OGSE companies. Individual companies can apply via CIMS 2.0 at
https://application.miti.gov.my.


CHEMICALS & PETROCHEMICALS

Can construction industry value-chain stakeholders, e.g. paints companies
and its raw materials suppliers like emulsion/resins, solvents, additives,
pigments and fillers expect to be allowed to operate?

Companies in the value chain are required to apply via CIMS 2.0 at
https://application.miti.gov.my.

As paint is used in many products and industries such as automotive body
and parts, drums for oil and gas, gas cylinders, maintenance works,
construction, can MITI consider allowing the paint manufacturers to
operate as supplies to these industries are running low?

Companies in the value chain are required to apply via CIMS 2.0 at
https://application.miti.gov.my.


MACHINERY & EQUIPMENT

Can equipment suppliers / spare parts suppliers / repair and maintenance
companies that the industry depend on (but closed now because of MCO)
be allowed to operate in the new extended MCO?

Yes, the companies related to the machinery and equipment sector can apply to
MITI for approval to operate. Please apply via CIMS 2.0 at
https://application.miti.gov.my.

Since the machinery and equipment sector is allowed to operate, could they
service machines at companies that have not received approval to operate
or at companies producing non-essential goods?

No.

Can warm idle company now reapply for permission to operate?

Yes. Please apply via CIMS 2.0 at https://application.miti.gov.my.

Is MITI approval needed for forwarder to carry non-essential goods
(chemicals) to deliver to port for export and domestic customers?

Yes. Please apply via CIMS 2.0 at https://application.miti.gov.my.

INDUSTRIAL GASES

My company will undertake construction work to build a new factory to
supply industrial gases to electronic factories. The on-stream target will be
in mid-May. Can my company apply for MITI's approval to operate under
the Construction Project sector?

Applications by companies in relation to the construction sector will be assessed
based on the class of contractor and the list of criteria in Appendix 1. Please
apply via CIMS 2.0 at https://application.miti.gov.my

Industrial gases companies have distribution center to supply industrial
gases to essential goods factories. However, these distribution centers do
not have a Manufacturing License. Can these distribution centers apply to
MITI for approval to operate?

Yes. Please apply via CIMS 2.0 at https://application.miti.gov.my.

Companies use third party transporters to deliver industrial gases to
essential goods factories. Does this third-party logistics company need to
obtain approval?

Yes. Please apply via CIMS 2.0 at https://application.miti.gov.my.

How can a company apply for work-in-progress for construction activities
within the plant? If the manufacturing plants have been shut down because
of the 'non-essential' reasoning, can they now ask to proceed some of the
construction and/or maintenance activities which are critical for future
running and safety of the plant?

Applications by companies in relation to the construction sector will be assessed
based on the class of contractor and the list of criteria in Appendix 1. Please
apply via CIMS 2.0 at https://application.miti.gov.my.


AUTOMOTIVE

Under the automotive industry, is "Perkhidmatan Selepas Jualan" only
limited to local services?

Yes.

Adakah "perkhidmatan selepas jualan" termasuk pusat alat ganti dan bengkel penyelenggaran yang dijalankan oleh pengusaha individu atau syarikat pengeluar dan pengedar?

Yes. "Perkhidmatan lepas jualan" refers to the operations of maintenance and
service of vehicles within the country.

If we open the workshops, are we allowed to operate our spare parts centres
and stockists to sell spare parts to support the aftersales service?

Yes. Spare part centers can only conduct distribution of spare parts to service
centres upon approval from MITI. All other sales that are beyond the scope of
after-sales services are strictly prohibited.

My company is a local automotive component parts company that has the
approval to operate. Can I be allowed to manufacture, sell and deliver
component and parts to local spare parts shops that supply these parts to
car workshops for repair and maintenance?

Yes. It includes authorised dealer's service centres, OEM's own service centres
as well as independent workshops, upon approval from MITI.

Can I export only completed assembled vehicles before MCO?

You may export the assembled units before MCO and may operate to assemble
new vehicles, which are meant for exports upon the approval from MITI.

Are assembly plants allowed to open, assemble vehicles and then export
them, especially those units already assembled half way?

Yes.

Aftersales service - inclusive of body and paint repair?

Yes.

Can parts distribution centers be allowed to operate to supply parts?

Yes. The spare part centres and stockists can distribute to the service centres in
order to support their operations upon approval from MITI.

Some dealers have cars registered but because of MCO were unable to
deliver them. Can we deliver those registered cars?

Yes, subject to approval by MITI.


TYRE

Is production allowed for exports?

Yes including for aftersales services.

Does aftersales service include tyre shops for repair and maintenance
/workshop?

Yes.

Are aftersales service operators allowed to order and transport automotive

Yes.

Can tyre manufacturers deliver their products to their aftersales service

Yes.

Can tyre producers supply tyres to the vehicle manufacturers?

Yes, but only for exports of vehicles.

E APPENDIX 1
List of Additional Sectors Allowed to Operate Under The
Movement Control Order (MCO) or Enhanced MCO?

Automotive industry (limited to exports of CBU, parts and components, as well as
after-sale services, e.g., repair and maintenance)

Machinery and equipment industry

Aerospace industry

Construction projects and services related to construction works:

  • Projects whereby the main contractors are G1–G2
  • Projects that have achieved physical progress of 90% and above
  • Tunneling works
  • Maintenance works
  • Sloping works
  • Emergency works that are consequent to contractual obligations
  • Maintenance, cleaning and drying of stagnant water, spraying of pesticides
    at construction sites which prevent the breeding of Aedes mosquitoes and
    other pests
  • Other works that if left incomplete may result in danger
  • Building projects with 70 IBS score and above
  • Construction projects with accommodation facilities for workers, such as
    centralised quarters for workers or workers' camp
  • Professional services related to the construction industry including
    architects, engineers, town-planners, land surveyors, quantity surveyors,
    project managers, facility managers as well as other relevant services

Science, professional and technical services, including R&D (limited to legal
services, services incidental to oil and gas, R&D activities related to COVID-
19, and testing labs for the sectors allowed to operate)

Social health services including registered traditional and complementary
medicine (TCM) practitioners

Hardware shops, electrical and electronic (E&E) shops

Laundry services (only those offering full-service and does not include selfservice
laundrettes)

F APPENDIX 2
A. List of Essential Goods

Products

  1. Food and beverage items including imported items
    • Rice
    • Sugar
    • Vegetable and animal oils and fats
    • Flour and All Grain Mill Products
    • Bread
    • Water
    • Dairy products – milk, infant formula
    • Condiments and Spices
    • Dry food
    • Coffee and tea
    • Canned food
    • Meat
    • Chicken
    • Animal feed
    • Processing of fruits and vegetable
  2. Agriculture and fisheries including imports
    • Fish and Seafood
    • Fruits
    • Vegetable
  3. Household products
    • Detergents
    • Disinfectants
    • Sanitisers
    • Personal care items
    • Toilet paper and tissue paper
  4. Personal Protective Equipment (PPE) including Fire Safety Equipment and Medical Attire including face mask, rubber gloves.
  5. Pharmaceutical – all chemicals and drugs production
  6. Packaging materials and printing including ink
  7. Medical and surgical devices
  8. Parts for medical devices eg. parts for ventilators
B.List of Products that are Part of the Supply Chain of Essential Goods Supply
Chain For Exemption From the Restriction of Movement

Products

  1. Oil & Gas
  2. Petrochemicals
    • PTA & PET Resins
    • Polyester fibres & filaments
    • Polypropylene & polyethylene
    • ABS & MABS resins
    • Maleic Anhydride
    • PVC Paste resin
    • Expanded EPE
    • Impact modifiers & processing aids
    • Styrene Monomer
    • Styrene Butadiene Latex
    • Polystyrene
  3. Chemical and Chemical Products - Fertiliser and Pesticide
  4. Electrical & Electronics (E&E) including semiconductors
Next

Restricted Movement Order (RMO) for Malaysia Industries

Last Updated : Monday 10th August 2020