Globally, the traditional manufacturing industry is in the midst of a major change, marking the dawn of smart manufacturing or Industry 4.0. Manufacturers today face several unique challenges as they struggle to stay competitive and deliver greater value to customers. A report by consulting ﬁrm McKinsey concluded that the Internet of Things (IoT) will generate an annual value of up to USD11 trillion by the year 2025, corresponding to some 11% of global GDP . Initially, the IoT value will be generated by smart manufacturing; this will be followed by smart cities and smart health. Mr. Mohd Azanuddin Salleh, the Chief Executive Officer of SIRIM QAS International, sheds some light on differences in the certification process/aspect in the pre and post smart manufacturing environment. In the smart manufacturing ecosystem, digital information has become a major currency. It is, therefore, imperative that relevant data, applications and software are protected against threats that include terrorism, fraud and piracy. This is ware certification can play a role.
Product certification is just as relevant in e-Commerce as in brick-and-mortar businesses,” said Mr. Mohd Azanuddin. He added that the SIRIM certification mark assures the product’s quality. Under the SIRIM Product Certification Scheme, manufacturers that have products that comply with the specified standards as well as the proper quality control system in place will be awarded a licence to display the SIRIM mark on that particular product. This way, consumers will know that the products they purchase, whether online or in physical stores, are genuine,reliable and safe.
Manufacturers and sellers, subsequently, will benefit from higher consumer confidence as well as wider recognition and acceptance of their products. As the test reports and certifications are internationally recognised, small and medium enterprises (SMEs) in particular will find it easier to expand their marketing reach globally.
Gain Market Acceptance Globally
SIRIM QAS International can help manufacturers gain greater market acceptance as its test reports and certifications are internationally recognised. SIRIM QAS International is recognised by leading international bodies. Among others include:
- Registered Certification Body with the APM Group – an international organisation that manages the ISO/IEC 20000 certification scheme
- Accredited by the Department of Standards Malaysia
- Accredited by the United Kingdom Accreditation Service (UKAS)
- A member of IQNet – an international network of leading certification bodies
Adding Value to Digital Economy
Aspiring to meet the challenges of the digital economy, SIRIM QAS International has introduced several certifications to facilitate the transformative business opportunities of smart manufacturing. These include the Information Security Management System (ISMS) certification, the ISO 28000 Supply Chain Security Management System certification and the ISO/IEC 20000 IT Service Management System certification.
The former is aimed at ensuring the security and integrity of information and is based on the ISO/IEC 27001 standard, which provides specific requirements for establishing, implementing, maintaining and improving an Information Security Management System certification.
The ISO 28000 Supply Chain Security Management System certification, on the other hand, targets organisations involved in any stage of the production and/or supply chain. The certification showcases the capabilities of businesses to address security vulnerabilities effectively at both strategic and operational levels and aims to facilitate crossborder trade and transportation of goods. Another central aspect of the digital economy is IT support and maintenance.
Consequently, IT support and maintenance service providers will benefit from the ISO/IEC 20000 certification, which lays out an integrated set of processes and management approaches to enable the smooth delivery of IT services to customers.
With IoT revolutionising lifestyles and businesses, SIRIM QAS International, which has been appointed as the certifying agency for communications, multimedia and hybrid products by the Malaysian Communications and Multimedia Commission (MCMC), also plays an essential role in ensuring that devices and networks are interoperable, safe and legal.
According to Mr. Mohd Azanuddin, “All communications, multimedia and hybrid products are required to obtain certification and to be labelled with the MCMC certification mark. This is a mandatory requirement under the Communications and Multimedia Act (CMA) 1998, and the Communications and Multimedia (Technical Standards) Regulations 2000.”
Seamless Cross-border Trade Experience
With the spotlight being trained on the burgeoning digital economy, SIRIM QAS International is committed to consistently enhance its services in a bid to meet changing needs. These include collaborating closely with government agencies to be part of the Digital Free Trade Zone (DFTZ) ecosystem. This will enable SIRIM to issue its certifications and approvals on the digital eServices platform efficiently to facilitate customs clearance in the DFTZ.
“SIRIM is at the forefront of innovations; in upholding this, SIRIM QAS International will be proactively innovating new services that will continue to add value to the digital economy in Malaysia,” concluded Mr. Mohd Azanuddin.
Download MIDA Newsletter October 2019