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顧客サービス憲章

 

  • 顧客サービス憲章

    製造業、サービス業の事業者、潜在投資家に以下の専門的なサービスを効率的、倫理的に提供することをお約束します:

    全ての投資案件に速やかに丁寧にお答えすること

    投資に関連する最新で正確な情報を発信すること

    プロジェクトの実施に対して投資家の手助けをすること

    お問い合わせを受け付けてから、また申請に必要な書類を全て受領した日から、規定された下記の期間内でご回答、申請内容を審査いたします。:

    ホームページにて受け付けたお問い合わせ:2営業日

    製造ライセンス

    • o通常手続-4週間
    • o迅速手続-7営業日

    税制優遇措置 –6週間

    関税の免除 – 4週間

    プリンシパル・ハブ -6週間

    地域拠点・駐在員事務所-4週間

    製造ライセンス-4週間

    外国人駐在員ポスト:

    • o通常手続-4週間
    • o迅速手続-7営業日
MIDA CLIENT CHARTER ACHIEVEMENT
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MAY 2019
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 25 100.00% 0 0.00% 25 100.00%
Normal Track 4 weeks 34 100.00% 0 0.00% 34 100.00%
2. Post Incentives Normal Track 6 weeks 30 93.75% 2 6.25% 32 93.75%
3. Incentives Normal Track 6 weeks 42 100.00% 0 0.00% 42 100.00%
4. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
5. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 223 100.00% 0 0.00% 223 100.00%
6. Expatriate Post Fast Track 7 working days 32 96.97% 1 3.03% 33 96.97%
Normal Track 4 weeks 33 100.00% 0 0.00% 33 100.00%
7. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN APRIL 2019
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 48 96.00% 2 4.00% 50 96.00%
Normal Track 4 weeks 32 100.00% 0 0.00% 32 100.00%
2. Post Incentives Normal Track 6 weeks 27 93.10% 2 6.90% 29 93.10%
3. Incentives Normal Track 6 weeks 79 100.00% 0 0.00% 79 100.00%
4. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
5. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 133 100.00% 0 0.00% 133 100.00%
6. Expatriate Post Fast Track 7 working days 14 100.00% 0 0.00% 14 100.00%
Normal Track 4 weeks 42 100.00% 0 0.00% 42 100.00%
7. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 16 100.00% 0 0.00% 16 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MARCH 2019
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 39 97.50% 1 2.50% 40 97.50%
Normal Track 4 weeks 29 100.00% 0 0.00% 29 100.00%
2. Post Incentives Normal Track 6 weeks 59 95.16% 3 4.84% 62 95.16%
3. Incentives Normal Track 6 weeks 61 98.39% 1 1.61% 62 98.39%
4. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
5. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 10 100.00% 0 0.00% 10 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 235 99.58% 1 0.42% 236 99.58%
6. Expatriate Post Fast Track 7 working days 1 100.00% 0 0.00% 1 100.00%
Normal Track 4 weeks 37 97.37% 1 2.63% 38 97.37%
7. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN FEBRUARY 2019
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 34 100.00% 0 0.00% 34 100.00%
Normal Track 4 weeks 29 100.00% 0 0.00% 29 100.00%
2. Post Incentives Normal Track 6 weeks 55 94.83% 3 5.17% 58 94.83%
3. Incentives Normal Track 6 weeks 57 100.00% 0 0.00% 57 100.00%
4. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
5. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 13 100.00% 0 0.00% 13 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 192 100.00% 0 0.00% 192 100.00%
6. Expatriate Post Fast Track 7 working days 1 100.00% 0 0.00% 1 100.00%
Normal Track 4 weeks 30 100.00% 0 0.00% 30 100.00%
7. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JANUARY 2019
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 48 100.00% 0 0.00% 48 100.00%
Normal Track 4 weeks 37 100.00% 0 0.00% 37 100.00%
2. Incentives Normal Track 6 weeks 76 97.44% 2 2.56% 78 97.44%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 192 100.00% 0 0.00% 192 100.00%
5. Expatriate Post Fast Track 7 working days 1 100.00% 0 0.00% 1 100.00%
Normal Track 4 weeks 34 100.00% 0 0.00% 34 100.00%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%


Note: MIDA's client charter achievement is being updated on monthly basis. 

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最終更新日 : Friday 13th December 2019