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ميثاق العملاء 2018

  • نلتزم بتوفير الخدمات بطريقة مهنية وفعالة وأخلاقية للصناعيين والمستثمرين المحتلمين في قطاعات التصنيع والخدمات وذلك عبر :

    الرد السريع والودي على استعلامات المستثمر

    توفير معلومات دقيقة وحديثة عن الاستثمارات

    توفير العون للمستثمرين في تنفيذ مشاريعهم

    كما أننا ملتزمون بإنهاء دراسة وتقييم الطلبات من تاريخ تسليمها متضمنة كافة البيانات خلال المدة الزمنية كما يلي:

    • الطلبات المستلمه من خلال موقعنا الالكترونى – يومان عمل

    رخصة التصنيع

    • oالمسار الطبيعي – 4 اسابيع
    • oالمسار السريع – 7 ايام عمل

    الحوافز – 6 أسابيع

    الإعفاءات الجمركية و الضربيه – 4 أسابيع

    المحور الرئيسي – 6 أسابيع

    المكتب الاقليمي و المكتب التمثيلي – 4 أسابيع

    مناصب العمل المخصصه للاجانب

    • oمسار طبيعي – 4 اسابيع
    • oمسار سريع – 7 ايام عمل

    ونحن ملتزمون لاستكمال تقييم الطلبات من تاريخ تلقي الطلبات مع معلومات كاملة ضمن الإطار الزمني على النحو المنصوص عليه أدناه :

MIDA CLIENT CHARTER ACHIEVEMENT
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN DECEMBER 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 66 100.00% 0 0.00% 66 100.00%
Normal Track 4 weeks 50 100.00% 0 0.00% 50 100.00%
2. Incentives Normal Track 6 weeks 115 99.14% 1 0.86% 116 99.14%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 4 100.00% 0 0.00% 8 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 234 100.00% 0 0.00% 201 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 29 96.67% 1 3.33% 30 96.67%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN NOVEMBER 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 3 100.00% 0 0.00% 3 100.00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
2. Incentives Normal Track 6 weeks 30 96.77% 1 3.23% 31 96.77%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 201 100.00% 0 0.00% 201 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 18 100.00% 0 0.00% 18 100.00%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 4 100.00% 0 0.00% 4 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN OCTOBER 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 59 100.00% 0 0.00% 59 100.00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
2. Incentives Normal Track 6 weeks 32 100.00% 0 0.00% 32 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 189 100.00% 0 0.00% 189 100.00%
5. Expatriate Post Fast Track 7 working days 1 100.00% 0 0.00% 1 100.00%
Normal Track 4 weeks 47 92.16% 4 7.84% 51 92.16%
6. Principal Hub Normal Track 6 weeks 1 100.00% 0 0.00% 1 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 14 100.00% 0 0.00% 14 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN SEPTEMBER 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 41 100.00% 0 0.00% 41 100.00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
2. Incentives Normal Track 6 weeks 49 100.00% 0 0.00% 49 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 167 100.00% 0 0.00% 167 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 35 97.22% 1 2.78% 36 97.22%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN AUGUST 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 10 100.00% 0 0.00% 10 100.00%
Normal Track 4 weeks 19 100.00% 0 0.00% 19 100.00%
2. Incentives Normal Track 6 weeks 28 90.32% 3 9.68% 31 90.32%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 206 99.59% 0 0.00% 206 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 31 96.88% 1 3.13% 32 96.88%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 17 100.00% 0 0.00% 17 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JULY 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 34 91.89% 3 8.11% 37 91.89%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
2. Incentives Normal Track 6 weeks 25 73.53% 9 26.47% 34 73.53%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 5 100.00% 0 0.00% 5 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 205 100.00% 0 0.00% 205 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 23 100.00% 0 0.00% 23 100.00%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JUNE 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 26 89.66% 3 10.34% 29 89.66%
Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
2. Incentives Normal Track 6 weeks 6 100.00% 0 0.00% 6 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 244 99.59% 1 0.41% 245 99.59%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 31 96.88% 1 3.13% 32 96.88%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 19 100.00% 0 0.00% 19 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MAY 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 38 100.00% 0 0.00% 38 100.00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
2. Incentives Normal Track 6 weeks 21 100.00% 0 0.00% 21 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 1 100.00% 0 0.00% 1 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 111 100.00% 0 0.00% 111 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 22 88.00% 3 12.00% 25 88.00%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 17 100.00% 0 0.00% 17 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN APRIL 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 43 100.00% 0 0.00% 43 100.00%
Normal Track 4 weeks 18 100.00% 0 0.00% 18 100.00%
2. Incentives Normal Track 6 weeks 31 100.00% 0 0.00% 31 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 5 100.00% 0 0.00% 5 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 181 100.00% 0 0.00% 181 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 22 95.65% 1 4.35% 23 95.65%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MARCH 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 33 100.00% 0 0.00% 33 100.00%
Normal Track 4 weeks 28 100.00% 0 0.00% 28 100.00%
2. Incentives Normal Track 6 weeks 50 100.00% 0 0.00% 50 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 229 100.00% 0 0.00% 229 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 44 93.62% 3 6.38% 47 93.62%
6. OHQ, IPC, RDC Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN FEBRUARY 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 34 97.14% 1 2.86% 35 97.14%
Normal Track 4 weeks 21 100.00% 0 0.00% 21 100.00%
2. Incentives Normal Track 6 weeks 34 100.00% 0 0.00% 34 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 7 100.00% 0 0.00% 7 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 207 99.52% 1 0.48% 208 99.52%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 12 66.67% 6 33.33% 18 66.67%
6. OHQ, IPC, RDC Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 5 100.00% 0 0.00% 5 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JANUARY 2018
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 45 100.00% 0 0.00% 45 100.00%
Normal Track 4 weeks 31 100.00% 0 0.00% 31 100.00%
2. Incentives Normal Track 6 weeks 103 100.00% 0 0.00% 103 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 10 100.00% 0 0.00% 10 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 197 100.00% 0 0.00% 197 100.00%
5. Expatriate Post Fast Track 7 working days 0 0.00% 0 0.00% 0 0.00%
Normal Track 4 weeks 20 90.91% 2 9.09% 22 90.91%
6. OHQ, IPC, RDC Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 4 100.00% 0 0.00% 4 100.00%


Note: MIDA's client charter achievement is being updated on monthly basis. 

القائمة سريعة
آخر تحديث لل : Wednesday 20th May 2020