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顧客サービス憲章 2015

顧客サービス憲章 2015

顧客サービス憲章

製造業、サービス業の事業者、潜在投資家に以下の専門的なサービスを効率的、倫理的に提供することをお約束します:

全ての投資案件に速やかに丁寧にお答えすること

投資に関連する最新で正確な情報を発信すること

プロジェクトの実施に対して投資家の手助けをすること

お問い合わせを受け付けてから、また申請に必要な書類を全て受領した日から、規定された下記の期間内でご回答、申請内容を審査いたします。:

ホームページにて受け付けたお問い合わせ:2営業日

製造ライセンス

  • o通常手続-4週間
  • o迅速手続-7営業日

税制優遇措置 –6週間

関税の免除 – 4週間

プリンシパル・ハブ -6週間

地域拠点・駐在員事務所-4週間

製造ライセンス-4週間

外国人駐在員ポスト:

  • o通常手続-4週間
  • o迅速手続-7営業日
MIDA CLIENT CHARTER ACHIEVEMENT
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN NOVEMBER-DECEMBER 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 73 100.00% 0 0.00% 73 100.00%
Normal Track 4 weeks 31 100.00% 0 0.00% 31 100.00%
2. Incentives Normal Track 6 weeks 94 100.00% 0 0.00% 94 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 8 100.00% 0 0.00% 8 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 19 100.00% 0 0.00% 19 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 442 100.00% 0 0.00% 442 100 .00%
5. Expatriate Post Fast Track 7 working days 42 100.00% 0 0.00% 42 100 .00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100 .00%
6. Principal Hub Normal Track 6 weeks 3 100.00% 0 0.00% 3 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN OCTOBER 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 25 100.00% 0 0.00% 25 100.00%
Normal Track 4 weeks 22 100.00% 0 0.00% 22 100.00%
2. Incentives Normal Track 6 weeks 50 100.00% 0 0.00% 50 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 2 100.00% 0 0.00% 2 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 10 100.00% 0 0.00% 10 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 179 100.00% 0 0.00% 179 100 .00%
5. Expatriate Post Fast Track 7 working days 3 100.00% 0 0.00% 3 100 .00%
Normal Track 4 weeks 38 100.00% 0 0.00% 38 100 .00%
6. Principal Hub Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
7. OHQ, IPC, RDC Normal Track 6 weeks 0 0.00% 0 0.00% 0 0.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN SEPTEMBER 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 16 100.00% 0 0.00% 16 100.00%
Normal Track 4 weeks 1 100.00% 0 0.00% 1 100.00%
2. Incentives Normal Track 6 weeks 41 100.00% 0 0.00% 41 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 9 100.00% 0 0.00% 9 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 164 100.00% 0 0.00% 164 100 .00%
5. Expatriate Post Fast Track 7 working days 19 100.00% 0 0.00% 19 100 .00%
Normal Track 4 weeks 13 100.00% 0 0.00% 13 100 .00%
6. Principal Hub Normal Track 6 weeks 1 100.00% 0 0.00% 1 100.00%
7. OHQ, IPC, RDC Normal Track 6 weeks 6 100.00% 0 0.00% 6 100.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 7 100.00% 0 0.00% 7 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN AUGUST 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 15 100.00% 0 0.00% 15 100.00%
Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
2. Incentives Normal Track 6 weeks 23 100.00% 0 0.00% 23 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 6 100.00% 0 0.00% 6 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 20 100.00% 0 0.00% 20 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 320 100.00% 0 0.00% 320 100 .00%
5. Expatriate Post Fast Track 7 working days 14 100.00% 0 0.00% 14 100 .00%
Normal Track 4 weeks 8 100.00% 0 0.00% 8 100 .00%
6. Principal Hub Normal Track 6 weeks 2 100.00% 0 0.00% 2 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JULY 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 15 100.00% 0 0.00% 15 100.00%
Normal Track 4 weeks 4 100.00% 0 0.00% 4 100.00%
2. Incentives Normal Track 6 weeks 43 100.00% 0 0.00% 43 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 6 100.00% 0 0.00% 6 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 197 100.00% 0 0.00% 197 100 .00%
5. Expatriate Post Fast Track 7 working days 16 100.00% 0 0.00% 16 100 .00%
Normal Track 4 weeks 15 100.00% 0 0.00% 15 100 .00%
6. OHQ, IPC, RDC Normal Track 6 weeks 3 100.00% 0 0.00% 3 100 .00%
7. Principal Hub Normal Track 6 weeks 1 100.00% 0 0.00% 1 100.00%
8. Regional Offices & Representative Offices Normal Track 4 weeks 13 100.00% 0 0.00% 13 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JUNE 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 20 100.00% 0 0.00% 20 100.00%
Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
2. Incentives Normal Track 6 weeks 32 100.00% 0 0.00% 32 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 11 100.00% 0 0.00% 11 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 310 100.00% 0 0.00% 310 100 .00%
5. Expatriate Post Fast Track 7 working days 12 100.00% 0 0.00% 12 100 .00%
Normal Track 4 weeks 33 100.00% 0 0.00% 33 100 .00%
6. OHQ, IPC, RDC Normal Track 6 weeks 1 100.00% 0 0.00% 1 100 .00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MAY 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 29 100.00% 0 0.00% 29 100.00%
Normal Track 4 weeks 2 100.00% 0 0.00% 2 100.00%
2. Incentives Normal Track 6 weeks 39 100.00% 0 0.00% 39 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 8 100.00% 0 0.00% 8 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 16 100.00% 0 0.00% 16 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 213 100.00% 0 0.00% 213 100 .00%
5. Expatriate Post Fast Track 7 working days 1 100.00% 0 0.00% 1 100 .00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100 .00%
6. OHQ, IPC, RDC Normal Track 6 weeks 7 100.00% 0 0.00% 7 100 .00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 21 100.00% 0 0.00% 21 100 .00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN APRIL 2015
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 23 100.00% 0 0.00% 23 100.00%
Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
2. Incentives Normal Track 6 weeks 57 100.00% 0 0.00% 57 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 14 100.00% 0 0.00% 14 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 25 100.00% 0 0.00% 25 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 271 100.00% 0 0.00% 271 100 .00%
5. Expatriate Post Fast Track 7 working days 6 100.00% 0 0.00% 6 100 .00%
Normal Track 4 weeks 35 100.00% 0 0.00% 35 100 .00%
6. OHQ, IPC, RDC Normal Track 6 weeks 7 100.00% 0 0.00% 7 100 .00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 24 100.00% 0 0.00% 24 100 .00%

注意 : 顧客サービス憲章達成度は毎月更新されます。

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最終更新日 : Thursday 17th October 2019