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ميثاق العملاء

ميثاق العملاء

نلتزم بتوفير الخدمات بطريقة مهنية وفعالة وأخلاقية للصناعيين والمستثمرين المحتلمين في قطاعات التصنيع والخدمات وذلك عبر :

الرد السريع والودي على استعلامات المستثمر

توفير معلومات دقيقة وحديثة عن الاستثمارات

توفير العون للمستثمرين في تنفيذ مشاريعهم

كما أننا ملتزمون بإنهاء دراسة وتقييم الطلبات من تاريخ تسليمها متضمنة كافة البيانات خلال المدة الزمنية كما يلي:

  • الطلبات المستلمه من خلال موقعنا الالكترونى – يومان عمل

رخصة التصنيع

  • oالمسار الطبيعي – 4 اسابيع
  • oالمسار السريع – 7 ايام عمل

الحوافز – 6 أسابيع

الإعفاءات الجمركية و الضربيه – 4 أسابيع

المحور الرئيسي – 6 أسابيع

المكتب الاقليمي و المكتب التمثيلي – 4 أسابيع

مناصب العمل المخصصه للاجانب

  • oمسار طبيعي – 4 اسابيع
  • oمسار سريع – 7 ايام عمل

ونحن ملتزمون لاستكمال تقييم الطلبات من تاريخ تلقي الطلبات مع معلومات كاملة ضمن الإطار الزمني على النحو المنصوص عليه أدناه :

MIDA CLIENT CHARTER ACHIEVEMENT
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN OCTOBER 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 48 100.00% 0 0.00% 48 100.00%
Normal Track 4 weeks 40 100.00% 0 0.00% 40 100.00%
2. Incentives Normal Track 6 weeks 142 100.00% 0 0.00% 142 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 194 100.00% 0 0.00% 194 100.00%
5. Expatriate Post Fast Track 7 working days 2 100.00% 0 0.00% 2 100.00%
Normal Track 4 weeks 43 100.00% 0 0.00% 43 100.00%
6. Principal Hub Normal Track 6 weeks 4 100.00% 0 0.00% 4 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 16 100.00% 0 0.00% 16 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN SEPTEMBER 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 31 100.00% 0 0.00% 31 100.00%
Normal Track 4 weeks 32 100.00% 0 0.00% 32 100.00%
2. Incentives Normal Track 6 weeks 84 100.00% 0 0.00% 84 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 4 100.00% 0 0.00% 4 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 160 100.00% 0 0.00% 160 100.00%
5. Expatriate Post Fast Track 7 working days 2 100.00% 1 33.33% 3 66.67%
Normal Track 4 weeks 29 100.00% 0 0.00% 29 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN AUGUST 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 63 100.00% 0 0.00% 63 100.00%
Normal Track 4 weeks 42 100.00% 0 0.00% 42 100.00%
2. Incentives Normal Track 6 weeks 157 100.00% 0 0.00% 157 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 3 100.00% 0 0.00% 3 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 199 100.00% 0 0.00% 199 100.00%
5. Expatriate Post Fast Track 7 working days 8 100.00% 1 11.11% 9 88.89%
Normal Track 4 weeks 42 100.00% 0 0.00% 42 100.00%
6. Principal Hub Normal Track 6 weeks 1 100.00% 0 0.00% 1 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 22 100.00% 0 0.00% 22 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JULY 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 0 100.00% 0 0.00% 0 100.00%
Normal Track 4 weeks 16 100.00% 0 0.00% 16 100.00%
2. Incentives Normal Track 6 weeks 47 100.00% 0 0.00% 47 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 8 100.00% 0 0.00% 8 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 139 100.00% 0 0.00% 139 100.00%
5. Expatriate Post Fast Track 7 working days 12 100.00% 2 6.67% 14 85.71%
Normal Track 4 weeks 13 100.00% 0 0.00% 13 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JUNE 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 41 100.00% 0 0.00% 37 100.00%
Normal Track 4 weeks 29 100.00% 0 0.00% 20 100.00%
2. Incentives Normal Track 6 weeks 28 100.00% 0 0.00% 62 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 2 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 12 100.00% 0 0.00% 4 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 154 100.00% 0 0.00% 202 100.00%
5. Expatriate Post Fast Track 7 working days 11 100.00% 1 6.67% 15 93.33%
Normal Track 4 weeks 27 100.00% 0 0.00% 14 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 27 100.00% 0 0.00% 14 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MAY 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 41 100.00% 0 0.00% 41 100.00%
Normal Track 4 weeks 29 100.00% 0 0.00% 29 100.00%
2. Incentives Normal Track 6 weeks 28 100.00% 0 0.00% 28 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 2 100.00% 0 0.00% 2 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 154 100.00% 0 0.00% 154 100.00%
5. Expatriate Post Fast Track 7 working days 11 100.00% 0 0.00% 11 100.00%
Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 27 100.00% 0 0.00% 27 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN APRIL 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 46 100.00% 0 0.00% 46 100.00%
Normal Track 4 weeks 24 100.00% 0 0.00% 24 100.00%
2. Incentives Normal Track 6 weeks 28 100.00% 0 0.00% 28 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 9 100.00% 0 0.00% 9 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 188 100.00% 0 0.00% 188 100.00%
5. Expatriate Post Fast Track 7 working days 14 100.00% 0 0.00% 14 100.00%
Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 9 100.00% 0 0.00% 9 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN MARCH 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 40 100.00% 0 0.00% 40 100.00%
Normal Track 4 weeks 26 100.00% 0 0.00% 26 100.00%
2. Incentives Normal Track 6 weeks 42 100.00% 0 0.00% 42 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 14 100.00% 0 0.00% 14 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 244 100.00% 0 0.00% 244 100.00%
5. Expatriate Post Fast Track 7 working days 15 100.00% 0 0.00% 15 100.00%
Normal Track 4 weeks 34 100.00% 0 0.00% 34 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 26 100.00% 0 0.00% 26 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN FEBRUARY 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 33 100.00% 0 0.00% 33 100.00%
Normal Track 4 weeks 21 100.00% 0 0.00% 21 100.00%
2. Incentives Normal Track 6 weeks 24 100.00% 0 0.00% 24 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 0 100.00% 0 0.00% 70 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 1 100.00% 0 0.00% 1 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 162 100.00% 0 0.00% 162 100.00%
5. Expatriate Post Fast Track 7 working days 6 100.00% 0 0.00% 6 100.00%
Normal Track 4 weeks 9 100.00% 0 0.00% 9 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 12 100.00% 0 0.00% 12 100.00%
MIDA CLIENT CHARTER ACHIEVEMENT FOR APPLICATIONS APPROVED IN JANUARY 2017
Approved Applications
No Main Activities Client Charter Conforming to Charter Not Conforming to Charter Total Achievement
No Percentage No Percentage
1. Manufacturing License Fast Track 7 working days 28 100.00% 0 0.00% 28 100.00%
Normal Track 4 weeks 14 100.00% 0 0.00% 14 100.00%
2. Incentives Normal Track 6 weeks 35 100.00% 0 0.00% 35 100.00%
3. Manufacturing License with Incentives Normal Track 6 weeks 3 100.00% 0 0.00% 3 100.00%
4. Tax Exemptions from Custom Duties 
a) Machinery & Equipment (JPC1) Normal Track 4 weeks 6 100.00% 0 0.00% 6 100.00%
b) Raw Material & Component (JPC2) Normal Track 4 weeks 139 100.00% 0 0.00% 139 100.00%
5. Expatriate Post Fast Track 7 working days 8 100.00% 0 0.00% 8 100.00%
Normal Track 4 weeks 21 100.00% 0 0.00% 21 100.00%
6. Principal Hub Normal Track 6 weeks 0 100.00% 0 0.00% 0 100.00%
7. Regional Offices & Representative Offices Normal Track 4 weeks 15 100.00% 0 0.00% 15 100.00%


Note: MIDA's client charter achievement is being updated on monthly basis. 

السابق

MIDA e-Services

مهام هيئة تنمية الصناعة الماليزية

التالي

الهيكل التنظيمي

دليل الموظفين

القائمة سريعة
آخر تحديث لل : Wednesday 21st February 2018